Politique d’expédition
We do our best to make sure your Dragon Balance Chili Oil reaches you quickly and safely.
Processing Times
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Orders are processed within 2–3 business days after payment is received.
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You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
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Shipping is available only in Canada ( Quebec and Ontario)
Standard delivery within Canada: 3–7 business days depending on location. -
Shipping rates are calculated at checkout based on your address and order weight.
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Free shipping is available on orders over [$100 CAD] .
Order Tracking
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Once your order has shipped, you will receive a tracking number by email.
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Please allow up to 24 hours for tracking updates to appear.
Incorrect Addresses
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Please ensure your shipping details are correct. We cannot be responsible for packages sent to an incorrect address provided by the customer.
Damaged Packages
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If your order arrives damaged, please contact us within 7 days of delivery at info@fusionroyale.ca with photos, and we will make it right.
Questions
For shipping-related questions, email us at info@fusionroyale.ca.